We are looking for a pleasant representative to fill the position for Checkout in our front office. This is a fast-paced Family Practice clinic looking for an organized person with the ability to multi-task and prioritize. You must have the ability to handle a high volume of calls. This position requires an ability to verify and understand medical insurance eligibility and benefits.
This position is for a customer-oriented person with the ability to handle difficult situations at times. You should be able to deal with complaints and give accurate information.
Responsibilities:
(Are but not limited to):
- Medical insurance verification and eligibility benefits.
- Scheduling appointments.
- Answer questions and address complaints.
- Answer all incoming calls and redirect them or take/send messages through EHR.
- Scanning and indexing documents into EHR.
- Data entry in EHR.
- Collect balances, co-pays, co-insurance, deductibles.
- Shredding.
- Monitor office supplies and place orders when necessary.
- Take up other duties as assigned.
Requirements and skills:
- Experience as a medical front desk representative.
- Dependable, Responsible, Trustworthy.
- Familiarity with office equipment. (e.g. copier, fax, printer etc.)
- Knowledge of basic office skills.
- Proficient in English (oral and written).
- Strong communication and people skills.
- Good organizational and multi-tasking abilities.
- Problem-solving skills.
- Customer service oriented.
- High School diploma.
- Fill in for the Front Desk Check-In person.
We offer medical insurance, dental insurance, vision insurance and 401k plan.
We are open Monday-Thursday from 7:00am-4:00pm and Friday from 7:00am-1:00pm, no weekends.
Fax #281-803-5298